Shipping & Returns
We currently provide delivery to all UK addresses, including the Highland and Islands, Northern Ireland and the Channel Islands and all 27 European Union countries.
All orders are sent via Royal Mail Click & Drop from our dispatch centre.
We offer the following 3 services:
Royal Mail Tracked 48 hr - aims to be delivered within 2-3 working days (certain postcodes will receive a 3-day service)
Royal Mail International Tracked - aims to be delivered within 3-5 working days
Please note ‘working days’ exclude weekends and public holidays. Weather conditions, strikes and busy periods, such as holidays, may impact delivery times.
Below are some of the main benefits of these tracked services:
Full tracking of your item from despatch to delivery
Email/SMS notification on delivery
Safe Place Option – (photos/descriptions taken when item is left)
Confirmation of item being left with neighbour including person’s name and house name/number
2 Hour Delivery Window - notifications sent to you the day before delivery (only available in some areas)
Due to hygiene reasons we cannot accept cancellations or returns unless an item is faulty or incorrectly shipped. Please contact us immediately if you receive the incorrect or faulty goods at firstname.lastname@example.org. This policy conforms with the Consumer Contracts Regulations.
Return your empty lipstick bullet to us for recycling
If you are unable to recycle your empty lipstick bullet at home or at your local household recycling centre, please send it back to us (ideally re-use the box your order arrived in). We’ll make sure it is recycled efficiently and put back into the infinite aluminium recycling chain.
Please address your parcel to:Juni Cosmetics Ltd
PO Box 3726