Shipping & Returns
We currently provide shipping to:
Great Britain (England, Scotland and Wales)
All 27 European Union Member States
Hong Kong SAR
We offer the following 3 services:
Royal Mail Tracked 24 hour - aims to be delivered the next working day when ordered before 2pm - £3.00
Royal Mail Tracked 48 hour - aims to be delivered within 2-3 working days (certain postcodes will receive a 3 day service) - *complimentary shipping
Royal Mail International Business Tracked - aims to be delivered within 2-4 working days (Western Europe), 3-5 working days (Rest of Europe) and 5-7 working days (Worldwide) - *complimentary shipping
Please note ‘working days’ exclude weekends and public holidays. Weather conditions, strikes and busy periods, such as holidays, may impact delivery times. Our delivery aims also assume that items are not held in customs.
Below are some of the main benefits of Royal Mail's tracked services:
Full tracking of your item from despatch to delivery
Email/SMS notification on delivery
Safe Place Option – (photos/descriptions taken when item is left)
Confirmation of item being left with neighbour including person’s name and house name/number
2 Hour Delivery Window - notifications sent to you the day before delivery (only available in some areas)
Due to hygiene reasons we cannot accept cancellations or returns unless an item is faulty or incorrectly shipped. Please contact us immediately if you receive the incorrect or faulty goods at firstname.lastname@example.org. This policy conforms with the Consumer Contracts Regulations.
Return your empty aluminium to us for recycling
If you are unable to recycle your empty aluminium packaging at home or at your local household recycling centre, please send it back to us (ideally re-use the box your order arrived in). We’ll make sure it is recycled efficiently and put back into the infinite aluminium recycling chain.
Please address your parcel to:Juni Cosmetics Ltd
Field Maple Barns
Weston Green Road